250+
Validated Assessments
40
Specialty Areas
98%
Surveyor Acceptance Rate
35%
Less Redundant Training
25+
HCBS Role Frameworks
Competency Verification
Measure and evaluate the knowledge, skills, and abilities of your entire staff
Three interconnected tools give you complete visibility into staff competency — from pre-hire to annual renewal.
Gauge role-based clinical and situational knowledge across care settings. 250+ role-specific, validated assessments across 40 specialty areas — written by licensed clinicians and psychometricians.
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Field Guide
Training ≠ Competency: The Three-Layer Verification Model
"Completed the course" and "competent to perform" are legally different claims. Regulators expect verification at all three layers — here's the model, illustrated with medication administration.
Knowledge
Do they know it?
How It's Verified
Written or scenario-based assessment
Example: Medication Administration
Staff correctly identifies the "five rights" of medication administration and the required documentation steps on a knowledge check.
Common mistake: Stopping here. A passing quiz score proves recall, not capability — and surveyors know the difference.
Skill
Can they do it?
How It's Verified
Observed demonstration against a checklist
Example: Medication Administration
A supervisor watches the staff member prepare, administer, and document a medication pass, scoring each step on a signed skills checklist.
Common mistake: Unsigned or undated checklists. An observation without a supervisor signature and date is unusable as survey evidence.
Ability
Do they do it reliably on the job?
How It's Verified
Ongoing supervisor evaluation over time
Example: Medication Administration
Quarterly spot-checks and documentation reviews confirm the staff member performs medication passes correctly without prompting, months after training.
Common mistake: Treating competency as a one-time event. Regulations typically require re-verification annually — and after any significant incident.
Platform Capabilities
Everything you need to verify workforce readiness
Our competency management platform goes far beyond simple training completion — giving you objective, defensible evidence of staff capability.
Role-Specific Frameworks
Pre-built competency frameworks for DSPs, RNs, LPNs, BHTs, supervisors, and 20+ other HCBS roles — mapped to waiver requirements.
Gap Analysis Reports
Instantly identify which staff have competency gaps, by role, team, site, or waiver program — so you can target training where it matters most.
Survey-Ready Documentation
All competency records are digitally timestamped and formatted for surveyor review. Pull complete staff competency profiles in seconds.
Pre & Post Assessments
Measure knowledge gain with matched pre- and post-training assessments. Prove that your training actually changed what staff know and can do.
Supervisor Evaluation Tools
Structured evaluation forms for supervisors with scoring rubrics, behavioral anchors, and required sign-off workflows.
Benchmark Comparisons
Compare your workforce competency scores against national HCBS benchmarks — and identify where you stand relative to peer organizations.
How It Works
From hire to high performer — a complete competency lifecycle
Waiver Academy's competency management system follows staff through every stage of employment — ensuring they're assessed, verified, developed, and maintained at the level your organization and regulators require.
Pre-Hire Assessment
Screen candidates with role-specific validated assessments before the first interview — saving time and improving hiring decisions.
Onboarding Competency Verification
Verify that new hires have mastered required knowledge and skills within their first 30, 60, and 90 days.
Ongoing Competency Monitoring
Continuous tracking of competency expiration, renewal windows, and supervisor evaluation schedules.
Annual Re-Verification
Automated renewal assessments and skills checklists ensure annual competency requirements are met without manual tracking.
What our clients are saying
"We don't waste time re-enrolling new hires into training they're already strong in. We know the strengths of the individual and what they need."
Director of Training
IDD Provider, Pennsylvania
Frequently Asked Questions
Have more questions? Contact our team
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