The Waiver Academy

Resources | Articles and Reports

HCBS Thought Leadership and Research

Original research, regulatory guides, and expert analysis from the team at The Waiver Consulting Group.

Browse our articles and reports

The DSP Workforce Crisis: Why Training is Key to Retention
ARTICLE

The DSP Workforce Crisis: Why Training is Key to Retention

Explore how investing in structured training programs directly impacts DSP retention rates and reduces costly turnover.

DSP WorkforceStaff Retention
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Responding to HCBS Value-Based Care Changes in 2025
REPORT

Responding to HCBS Value-Based Care Changes in 2025

Learn how HCBS providers should adapt training programs as states shift to value-based payment models.

Value-Based CareMedicaid Waiver
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2025 DSP Workforce Survey Report
REPORT

2025 DSP Workforce Survey Report

Highlights feedback from 1,200+ direct support professionals on job satisfaction, training, and retention.

DSP WorkforceSurvey Data
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Connecting Quality, Risk, and Compliance to Improve Outcomes
E-BOOK

Connecting Quality, Risk, and Compliance to Improve Outcomes

Practical steps to help HCBS organizations reduce risk, improve outcomes, and stay compliant.

Quality ImprovementRisk Management
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The Hidden Impact of Operational Strain in Home Care
INFOGRAPHIC

The Hidden Impact of Operational Strain in Home Care

Understand the direct and operational costs of burnout and how training reduces them.

BurnoutOperational Efficiency
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HCBS Workforce Crisis Management Training Report
RESEARCH BRIEF

HCBS Workforce Crisis Management Training Report

Significant trends from nearly 9,000 providers nationwide on workforce training challenges.

Workforce CrisisHCBS
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Building Compliance Resilience, Step by Step
E-BOOK

Building Compliance Resilience, Step by Step

A guide for practical steps to strengthen compliance, improve workflows, and streamline regulatory processes.

Compliance ResilienceIDD Services
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2024 Nurse Salary and Job Satisfaction Report
REPORT

2024 Nurse Salary and Job Satisfaction Report

Want to ensure you are developing a recruitment and retention program tailored to your staff needs?

Nurse RetentionSalary Data
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How to Make Compliance a Compassion-Driven Practice
INFOGRAPHIC

How to Make Compliance a Compassion-Driven Practice

How organizations can shift from a rule-focused approach to one rooted in empathy, communication, and purpose.

Person-Centered ComplianceEmpathy
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A Guide to Joint Commission Accreditation 360 National Performance
CLIENT CASE TOOL

A Guide to Joint Commission Accreditation 360 National Performance

Transform your approach to accreditation with a clear roadmap that addresses each of the Joint Commission standards.

Joint CommissionAccreditation
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Promoting Inclusivity in Juvenile Justice Services
RESEARCH BRIEF

Promoting Inclusivity in Juvenile Justice Services

Significant return on investment in hiring practices for organizations that prioritize inclusive recruitment.

Inclusive PracticesJuvenile Justice
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