The Waiver Academy
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Compliance Training Built for HCBS Waiver Providers

State-specific compliance training, staff onboarding, and audit-ready reporting — all from one platform purpose-built for Medicaid waiver providers, personal care agencies, and residential services.

HCBS providers

98

HCBS Agencies

50

States Covered

1300+

Staff Trained

98%

Compliance Rate

Comprehensive Training

Training for every HCBS role — assigned automatically

Whether you employ DSPs, RNs, LPNs, supervisors, or program managers, The Waiver Academy automatically assigns the right training based on each staff member's role, state, and waiver program.

  • Auto-assignment by role, state, and waiver program
  • Medicaid HCBS Final Rule compliance tracking
  • Person-centered planning and rights training
  • Incident documentation and reporting courses
  • Annual renewal tracking with automated alerts
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Training for every HCBS role — assigned automatically

Administrative Efficiency

Reduce your administrative burden dramatically

Stop manually tracking training deadlines, chasing down certificates, and scrambling before surveys. Our platform automates the entire compliance lifecycle so your team can focus on delivering quality care.

  • Automated renewal reminders at 90/60/30 days
  • Supervisor alerts for at-risk staff before deadlines
  • Policy acknowledgment tracking with e-signatures
  • Bulk staff import from any HR or payroll system
  • Surveyor-ready reports generated in under 5 minutes
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Reduce your administrative burden dramatically

Waiver Programs We Support

Our platform pre-loads training requirements for 100+ Medicaid waiver programs across all 50 states — no manual setup required.

Community Living Waiver

OBRA Waiver

Supports Waiver

Independence Waiver

COMMCARE Waiver

BI Waiver

Medicaid Personal Care

HCBS Final Rule

CHOICES Waiver

COMP Waiver

NOW Waiver

Core Waiver

1915(c) HCBS Waivers

1915(i) State Plan

MLTSS Programs

Money Follows the Person

Survey Readiness

What a State Surveyor Will Actually Ask You to Produce

Training documentation gaps are among the most frequently cited deficiencies for HCBS providers. When the surveyor sits down at your table, these are the six requests that decide how your day goes — and each one is a one-click export from your dashboard.

1

Pre-service training evidence

Proof that every DSP completed required orientation and core training before their first unsupervised shift — with dates and signatures.

2

Annual training hours per staff member

A per-person ledger showing required hours completed, broken down by requirement — not a summary spreadsheet the surveyor has to trust.

3

Abuse, neglect & exploitation training within the hire window

Documentation that mandated reporter training happened inside your state's required number of days from the hire date.

4

Medication administration certifications

Current med-admin certificates for every administering staff member, with renewal dates and the training that backed each one.

5

Individual-specific plan training

Evidence that staff were trained on each person's support plan, behavior plan, and rights — with staff sign-off tied to the plan version.

6

Corrective training after incidents

When an incident triggered retraining, documentation showing who was retrained, on what, and when — closing the loop the surveyor is looking for.

Providers who track this in spreadsheets spend one to two weeks assembling it. Our customers export it before the surveyor finishes their coffee.

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Ready to simplify HCBS compliance training?

See how 98 HCBS agencies stay compliant with The Waiver Academy.