The Waiver Academy
← Back to Why Waiver Academy

Enterprise-Grade Technology

Trusted, Secure, and Built to Scale With Your Agency

HIPAA-compliant infrastructure, 99.9% uptime, and enterprise security — so your staff data, compliance records, and training history are always protected and always accessible.

Technology platform

99.9%

Uptime SLA

HIPAA

Compliant

SOC 2

Certified

AES-256

Encryption

Platform Capabilities

Technology Built for Healthcare Compliance

Every feature is purpose-built for the security, accessibility, and scalability that HCBS providers need.

HIPAA-Compliant Security

End-to-end AES-256 encryption, role-based access controls, and full audit trails. All PHI and PII protected to healthcare standards.

Learn More

Mobile-First Access

Staff access training from any device — phone, tablet, or desktop. No app downloads required. Works offline too.

Learn More

Easy Integrations

Connect with your HRIS, payroll, or scheduling systems via API or SSO. Works with ADP, Paylocity, Paycom, and more.

Learn More

Real-Time Analytics

Live dashboards show compliance posture, completion rates, and upcoming renewals — accessible to leadership at any time.

Learn More

99.9% Uptime SLA

Multi-region cloud infrastructure with automatic failover and disaster recovery — your staff can always access training.

Learn More

Continuous Monitoring

Real-time threat detection, intrusion prevention, and 24/7 security operations center monitoring protect your data.

Learn More

System Integrations

Seamlessly integrates with your existing tools

Single Sign-On (SSO), SCIM provisioning, and REST API access ensure The Waiver Academy fits into your technology stack — not the other way around. Connect with ADP, Paylocity, PointClickCare, Therap, and 50+ other systems.

  • SAML 2.0 and OAuth SSO support
  • SCIM automated user provisioning and deprovisioning
  • REST API for full data export and integration
  • Webhooks for real-time event notifications
  • Dedicated integration support from our team
Learn More
Seamlessly integrates with your existing tools

Infrastructure & Reliability

Always on, always available — no matter where your staff works

Our multi-region cloud infrastructure ensures your staff can access training 24/7 — whether they're in the office, at a care home, or in the field. No downtime windows, no maintenance blackouts.

  • 99.9% uptime service level agreement
  • Automatic failover and disaster recovery
  • Real-time system status monitoring dashboard
  • Offline mode for field-based staff
  • Dedicated infrastructure for enterprise plans
Learn More
Always on, always available — no matter where your staff works

Technical Specifications

Built to Meet Enterprise & Government Standards

SAML 2.0 and OAuth SSO support
SCIM automated user provisioning
REST API with OpenAPI documentation
Webhooks for real-time event notifications
AES-256 encryption at rest and in transit
SOC 2 Type II certified
WCAG 2.1 AA accessibility compliant
Multi-factor authentication (MFA)
IP allowlisting for agency networks
GDPR-aligned data practices
US-based data residency
Dedicated infrastructure for enterprise

Explore More Platform Capabilities

Trust & Security

HIPAA compliance, SOC 2, and enterprise data protection.

Learn More

Integrations

50+ native integrations with HR, EHR, and scheduling tools.

Learn More

Analytics

Live dashboards showing compliance posture and outcomes.

Learn More

Compliance Intelligence

Auto-updated training when regulations change.

Learn More

Let's get started

Experience the platform built for healthcare compliance.

See how enterprise-grade technology makes compliance easier for your agency.