Rethinking Compliance Excellence in IDD Services

Webinar Overview

This on-demand webinar brings together a distinguished panel of IDD/A certified compliance leaders to explore what it truly means to build a culture of compliance excellence in Intellectual and Developmental Disability (IDD) services.

Compliance in IDD settings is uniquely complex — spanning CMS HCBS requirements, state Medicaid waiver standards, QIDP competency expectations, behavioral support regulations, and an evolving landscape of rights protections. This webinar cuts through the complexity to share what high-performing IDD agencies do differently.

What You'll Learn

• How the CMS HCBS Quality Measures apply specifically to IDD settings in 2025
• The difference between reactive and proactive compliance cultures — and how to make the shift
• How IDD-certified leaders structure internal audits and corrective action cycles for maximum impact
• Practical tools for training staff to view compliance as care quality, not paperwork
• A 30-day compliance culture assessment you can implement immediately after watching

Webinar Agenda

Opening (0:00–10:00): The compliance landscape in IDD services — key changes in 2025 and what they mean for your agency

Panel Discussion (10:00–30:00): What high-performing IDD agencies do differently — a structured conversation with three certified compliance leaders

Deep Dive (30:00–45:00): Shifting from rule enforcement to quality improvement culture — practical frameworks and real-world examples

Case Study (45:00–52:00): How one multi-site IDD provider reduced citations by 87% in 18 months through culture change

Tools & Resources (52:00–58:00): Documentation systems, audit templates, and staff training frameworks

Q&A (58:00–60:00): Live audience questions answered by the panel

Featured Speakers

Dr. Patricia Moreno, QIDP — VP of Quality Assurance, National IDD Services Organization. Dr. Moreno has led compliance transformation initiatives across 14 states and is a nationally recognized speaker on IDD regulatory excellence.

James Holloway, CDS — Director of Compliance, Multi-State Residential IDD Provider. James oversees compliance for 230+ group homes and has pioneered peer-review audit models adopted by multiple state associations.

Sarah Chen, BCBA-D — Chief Clinical Officer, ABA & IDD Services Network. Sarah brings a behavioral science lens to compliance culture, with research published in the Journal of Applied Behavior Analysis.

Who Should Watch

This webinar is ideal for: Program Directors, Quality Assurance Managers, Compliance Officers, QIDP staff, Agency Administrators, and anyone responsible for maintaining regulatory standards in IDD service settings.

Watch this webinar on-demand and earn 1.0 CEU credit. Register or access the recording through the Waiver Academy platform.