⭐ AWARD-WINNING · Healthcare Training Excellence Award in Learning and Development Technology

⭐ Award-Winning3.5 hrs · 9 modules

See It In Action

A Day in the Life: An HCBS Provider Perspective

Experience the power of immersive, empathetic training through the eyes of Maria — a person receiving Home and Community Based Services. This award-winning course builds empathy, sharpens service quality, and deepens understanding of person-centered care principles through a first-person narrative format.

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Course preview
⭐ Award-Winning

A Day in the Life: An HCBS Provider Perspective

Interactive immersive training · 3.5 hours

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Format

First-Person Immersive

You experience Maria's day

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Duration

3.5 Hours

9 modules + assessment

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CEU Credits

3.5 CEU

Continuing education eligible

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Regulation

HCBS Settings Rule

42 CFR § 441.301

🏆 Winner of the Healthcare Training Excellence Award in Learning and Development Technology — recognized for its innovative, first-person immersive format that builds genuine empathy in direct support professionals.

What You'll Learn

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Describe a typical day from the perspective of a person receiving HCBS services

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Apply person-centered care principles to daily support interactions

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Identify behaviors and practices that respect individual choice and dignity

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Recognize the emotional and practical impact of services on quality of life

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Demonstrate communication approaches that promote autonomy and inclusion

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Apply the HCBS Settings Rule (42 CFR § 441.301) to real service scenarios

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Identify potential rights violations and the appropriate corrective steps

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Build empathy for individuals served across diverse disability categories

Course Modules

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