⭐ AWARD-WINNING · Healthcare Training Excellence Award in Learning and Development Technology
See It In Action
Experience the power of immersive, empathetic training through the eyes of Maria — a person receiving Home and Community Based Services. This award-winning course builds empathy, sharpens service quality, and deepens understanding of person-centered care principles through a first-person narrative format.
A Day in the Life: An HCBS Provider Perspective
Interactive immersive training · 3.5 hours
Format
First-Person Immersive
You experience Maria's day
Duration
3.5 Hours
9 modules + assessment
CEU Credits
3.5 CEU
Continuing education eligible
Regulation
HCBS Settings Rule
42 CFR § 441.301
🏆 Winner of the Healthcare Training Excellence Award in Learning and Development Technology — recognized for its innovative, first-person immersive format that builds genuine empathy in direct support professionals.
Describe a typical day from the perspective of a person receiving HCBS services
Apply person-centered care principles to daily support interactions
Identify behaviors and practices that respect individual choice and dignity
Recognize the emotional and practical impact of services on quality of life
Demonstrate communication approaches that promote autonomy and inclusion
Apply the HCBS Settings Rule (42 CFR § 441.301) to real service scenarios
Identify potential rights violations and the appropriate corrective steps
Build empathy for individuals served across diverse disability categories
This is one of 4,500+ courses on The Waiver Academy. Get a personalized demo for your agency.