⭐ AWARD-WINNING · Healthcare Training Excellence Award in Learning and Development Technology

⭐ Award-Winning3.5 hrs · 9 modules

See It In Action

A Day in the Life: An HCBS Provider Perspective

Experience the power of immersive, empathetic training through the eyes of Maria — a person receiving Home and Community Based Services. This award-winning course builds empathy, sharpens service quality, and deepens understanding of person-centered care principles through a first-person narrative format.

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Course preview
⭐ Award-Winning

A Day in the Life: An HCBS Provider Perspective

Interactive immersive training · 3.5 hours

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Format

First-Person Immersive

You experience Maria's day

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Duration

3.5 Hours

9 modules + assessment

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CEU Credits

3.5 CEU

Continuing education eligible

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Regulation

HCBS Settings Rule

42 CFR § 441.301

🏆 Winner of the Healthcare Training Excellence Award in Learning and Development Technology — recognized for its innovative, first-person immersive format that builds genuine empathy in direct support professionals.

What You'll Learn

Describe a typical day from the perspective of a person receiving HCBS services

Apply person-centered care principles to daily support interactions

Identify behaviors and practices that respect individual choice and dignity

Recognize the emotional and practical impact of services on quality of life

Demonstrate communication approaches that promote autonomy and inclusion

Apply the HCBS Settings Rule (42 CFR § 441.301) to real service scenarios

Identify potential rights violations and the appropriate corrective steps

Build empathy for individuals served across diverse disability categories

Course Modules

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